Governments around Australia are grappling with the challenges posed by a lacklustre housing construction market and tightened access to finance. Jessica Shaw argues that in developing any national response, federal policymakers must be mindful of the significant role the State Government plays in the Western Australian market through its unique Keystart loan scheme.
Over 30 years, the Keystart loan scheme has become a valuable tool of the Western Australian Government, providing access to affordable housing and ensuring the supply of new housing stock. More recently, however, it has maintained access to finance in the constrained post-Hayne Financial Services Royal Commission environment and stimulated activity in an otherwise lacklustre construction sector.
Keystart is both a demand and supply lever that can be utilised depending on the prevailing economic circumstances. It was established by the Dowding Labor State Government in 1989 and assists low to moderate income earners to enter the housing market, who may not otherwise meet the deposit or mortgage requirements of mainstream lenders.
Whereas for retail finance products, the average family takes over 11 years to accumulate a 20% deposit, under Keystart, it takes an average of 2.5 years. Moreover, clients are not required to fund Lender’s Mortgage Insurance and first home owners also enjoy access to the First Home Owners Grant and stamp duty concessions. Properties purchased under the scheme cannot exceed $480,000 in value.
In 2018-19, Keystart approved 2,286 new loans valued at $792.4 million. Three-quarters of these loans were for people who were previously renting and 85% were for first home owners. The scheme particularly supports younger market entrants, with 73% of loans made to 20-40-year-olds. Typically, Keystart acquires up to 40% of the first home owner market each month, but reached as high as 80% in October 2018.
Applicants undergo rigorous, heavily manualised credit assessments. Keystart officers undertake detailed analysis of an applicant’s financial position, assisting them to understand their financial habits, and often helping them to clear personal debt and change spending behaviours. The application process takes, on average, six months to complete.
Keystart customers are highly motivated to perform well, with the program usually representing their only viable opportunity to achieve home ownership. Keystart’s loan performance is significantly stronger than the general retail sector’s. Much of this is due to the intense assessment process and considerable wrap-around support provided during the term of the loan.
Where defaults occur, they are usually in response to some form of crisis, such as marital breakdown or unemployment. Unlike retail finance providers, Keystart has more options (and arguably a greater social imperative) to assist clients, particularly through recapitalisation at the end of the loan term.
And it works – 91% of Keystart’s clients are ahead of their repayment schedule. The total loan book runs at 30% below the industry standard for arrears in default. Foreclosures are also the lowest of any financial institution in the nation. Keystart has the best-performing loan book in the country.
In Keystart, the State has a commercially sustainable, low-deposit but not high-risk, lending business that sets people on the path to financial sustainability. Although clients start on a ‘high-doc, sub-prime’ basis, they emerge from the scheme as some of the best pre-qualified clients in the retail market.
Keystart is not intended to be a long-term mortgage provider. It is purpose-designed to encourage participants to leave, offering interest rates based on the average of the ‘Big Four’ banks. Better deals are available in the market: clients are encouraged to build equity, demonstrate loan servicing capacity and then enter the retail market to secure a lower interest rate, thereby freeing Keystart’s capital for new clients.
Since coming to office, the McGowan Labor Government has added $921 million to Keystart’s book, increasing its lending capacity to $4.8bn. From mid-2019, it relaxed the income criteria for a period of six months, to address declining activity in the housing construction sector.
Typically, between 20,000 and 22,000 new homes are constructed in WA each year. However, 2018 saw only 16,200 homes constructed. Coupled with a $394 million Social and Affordable Housing and Jobs stimulus package, and given that the Keystart application process can take six months, it is intended that these measures will generate activity in housing construction through 2020.
Beyond stimulating supply and demand, Keystart’s $480,000 property price limit also sends clear signals into the market about the Government’s housing stock preferences. The focus is unequivocally on delivering affordable housing, at a time when builders increasingly demonstrate a preference to build higher-margin, mid-to-high-specification housing, and the retail finance sector has tightened its lending criteria and/or withdrawn significantly from the low-income market, following the Hayne Royal Commission.