MS CEO highlighted continuing availability issues at AGM
McDonald joined MS in October 2017 to take on one of the biggest jobs in British fashion, having previously been the chief executive of bicycles to car parts company Halfords . Her appointment raised questions from some because she had no clothing retail experience.
MS set out on its latest turnaround plan shortly after retail veteran Archie Norman became chairman in 2017 to work alongside Steve Rowe, who became chief executive in 2016 and has been with the company three decades.
McDonald was a Rowe hire. On appointment he highlighted her “fantastic customer insight” and a wealth of operational, retail and leadership experience developed at Halfords and fast-food giant McDonald’s.
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At the group’s annual meeting on Tuesday Rowe said MS had developed a strong team in clothing, name checking 2018 hires Jill Stanton, women’s and kid’s director, and Wes Taylor, the menswear director for bringing over 60 years clothing experience to the business.
“I think here we’ve done much of the hard work on style and fit and it’s the process that we need to change,” Rowe said.
“Further work (is needed) on getting size ratios correct, making sure we reduce the number of lines we’re running so we can buy deeper, concentrating on the big lines that we’re famous for across the UK,” he said.
MS also declined to comment on that report. (Reporting by James Davey Editing by Deepa Babington/Keith Weir)